Our client is looking for a driven Employee Relations specialist, who can provide a localised service across the North West route, broadly spanning from Carlisle in the North to Crewe in the South. Are you an experienced Employee Relations Advisor with opportunity, innovation and people at its heart? Or perhaps you are in a Human Resources Business Partner looking to focus on Employee Relations as part of your development plan? You might even be a Human Resources Business Partner Support with excellent Employee Relations knowledge looking for your next career move? Or simply have a passion for customer service and doing the right thing. Location is flexible across the route, as long as you are willing to travel (once COVID restrictions ease).
1. Provide professional, expert, face to face Human Resources advice, coaching and support to cross functional line managers when dealing with escalated complex Employee Relations cases across a defined geographical area and in line with the Clients policies and procedures.
2. Provide clear guidance to managers regarding their responsibilities within a process or procedure and the elements the HR function will undertake.
3. Proactively manage and develop relationships and communication channels with Business Partner teams and HR Direct regarding complex ER cases and development requirements.
4. Development and delivery of targeted line manager up-skilling working closely with the HR Business Partner and broader HR Direct team on company wide initiatives.
5. Maintain and track case records and documentation through HR systems to enable line managers to formulate pragmatic and business focussed solutions which are balanced with policy application and broader employment legislation.
6. Responsible for the provision of consistent advice to line managers and therefore required to liaise across the broader HR function and share knowledge proactively.
7. Proactively maintain own knowledge on Employment Legislation and Organisational awareness.
8. Provide support to the HR Business Partner team/s as required/requested.
Essential
• A proven track record in a previous HR Advisory role, in particular experience of dealing with numerous and highly complex Employee Relations cases, up to and including Tribunal stage across a number of organisation functions within a large complex organisation.
• Demonstrates strong commercial approach and understanding of business needs and risk.
• Experience of development and delivery of manager up-skilling both individually and through workshops/formal development interventions.
• Up to date Employment Law knowledge and practical application of legislation.
• Passionate about customer service and delivering professional HR support to the business.
• Capability to establish professional credibility quickly.
• Experience of coaching and influencing line managers and senior business leaders.
• Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.
• Ability to travel and work across a geographical area covering numerous locations.
• Strong analytical and diagnostic skills.
• Experience of working within a Unionised environment.
• Resilient, Adaptable and Flexible.
• CIPD qualified or relevant experience to demonstrate level of competence.
• Excellent written and verbal communication skills and the ability to communicate effectively across a broad spectrum of managers with varying levels of capability.
Desirable
• Experience of advising managers and others on a variety of terms and conditions of employment.
• Experience of providing advisory support across a number of functions.
• Experience of working in a remote capacity, independently and on own initiative
Requirements
• A proven track record in a previous HR Advisory role, in particular experience of dealing with numerous and highly complex Employee Relations cases, up to and including Tribunal stage across a number of organisation functions within a large complex organisation.
• Demonstrates strong commercial approach and understanding of business needs and risk.
• Experience of development and delivery of manager up-skilling both individually and through workshops/formal development interventions. • Up to date Employment Law knowledge and practical application of legislation.
• Passionate about customer service and delivering professional HR support to the business.
• Capability to establish professional credibility quickly.
• Experience of coaching and influencing line managers and senior business leaders.
• Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.
• Ability to travel and work across a geographical area covering numerous locations.
• Strong analytical and diagnostic skills.
• Experience of working within a Unionised environment.
• Resilient, Adaptable and Flexible.
• CIPD qualified or relevant experience to demonstrate level of competence.
• Excellent written and verbal communication skills and the ability to communicate effectively across a broad spectrum of managers with varying levels of capability.
